Services
Our top-flight service industry customers excel when their employees are well-trained.Training employees at hundreds of locations cost-effectively can become costly - even if it is strategic.
Whether it is in automotive repair and services, pest control or other service-intensive industries, enterprises with large numbers of far-flung sites can reap huge benefits from satellite-based interactive training networks.
Just one example. Leading pest-control firm Orkin turned to Keystone Enterprise Services when it needed a better way to keep its 8,000-employee workforce scattered across 400 locations well-trained.
The 105-year-old pest-control company has saved money and time with its award-winning training program, which is designed to help it better serve the firm's 1.7 million-plus customers in North America.
Instead of spending $1.2 million per year in travel and lodging costs to bring workers into regional training venues, it implemented a satellite-based interactive training network.
Benefits to the company from its network include:
* Slashing 30% of its training budget in the first 3 years, with a projected 16% saving in later years
* Saved travel expenses
* Reduced time to train new employees from 6-to-8 weeks to 1 week
* 3,000 employees are now trained annually without lost travel time
The solution is a turnkey satellite network designed and implemented by Keystone Enterprise Services.
The Business TV IPTV solution includes:
- Satellite uplink and capacity
- Delivery of live-video, and file-based content to 300-plus locations nationwide
- Interactive student response functionality
- Classroom-On-Demand: downloaded and stored video courses sent by satellite as digital files enable Orkin technicians to receive interactive training at their convenience.
- Encryption to protect corporate data
- Remote site equipment and installation
- Network maintenance